Delivery & Returns

DELIVERY SUMMARY:

• The majority of orders leave us within 24 hours.
• Items purchased over a weekend, bank holiday, or Friday after 3pm, may take longer.
  

ORDER CONFIRMATION & DELIVERY TIME

For UK orders, we offer a Tracked Courier service. Delivery is estimated within 1–3 business days.

Orders for delivery outside of the UK, will also be dispatched on a Tracked Courier service.

The majority of orders leave us within 24 hours. This may slightly vary during the peak season (October-February). Orders placed within our peak season may be subject to a further delay of up to 72 hours as this is generally our busiest season of the year.

Please note that for delivery purposes - items are for Monday-Friday only. Items purchased over a weekend, or Friday after 3pm, will leave on Monday. 

**Sometimes adverse weather conditions and industrial action may limit the services provided to us by Couriers - please note that we cannot be held responsible for delays caused by external companies**

OUT-OF-STOCK ITEMS

We do our utmost to complete all orders fully and may from time to time substitute an out of stock product with a similar item or duplicate items already purchased to avoid any delays in shipping. If the darts you have ordered are out of stock - we will notify you and give you an estimated time of when they are due in.

OVERSEA'S ORDERS: (NON-UK MAINLAND)

Please note that the shipping costs provided by the site must be regarded as an estimate and should the item cost considerably more, we reserve the right to withhold the order, and notify you of the expected delivery cost. This will then be billed separately.

IMPORT DUTIES (FOR ALL EU COUNTRIES)

When we ship orders to individual customers (retail orders) to EU countries and the order value is under €150, we charge you VAT at the relevant tax rate for the delivery country. Therefore, you will not be liable to pay any local import duties when taking receipt of the delivery.

When we ship retail orders with a value over €150 or to businesses (trade orders), to EU countries – we do not charge our local tax (VAT). However, you are liable to pay any local import duties when taking receipt of the order.

IMPORT DUTIES (FOR ALL COUNTRIES OUTSIDE THE EU)

When we ship any orders to countries outside of the EU - we do not charge our local tax (VAT). However, you are liable to pay any local import duties when taking receipt of the delivery.

SPECIFIC DELIVERY REQUEST

If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc, please inform us so we can make every effort to meet this deadline. Please note, to guarantee pre-Christmas delivery we require you to order before 18th December.